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customer inquiries

We present interesting customer inquiries here. These inquiries have reached and by phone or email. Maybe your question will be answered here.

Display nach Öffnen und wiederzusammenbau des Heiz
Display nach Öffnen und wiederzusammenbau des Heizungsreglers nur noch Teilweise Anzeige Jetzt bleibt nur noch der Neukauf einer Heizung. Oder die Reparatur der defekten Einheit. Durch unserer Re...

Display nach Öffnen und wiederzusammenbau des Heiz

emergency service

Outside opening hours Whatsapp +49 (0) 160 - 23 988 96 or contact by mail krmedia@gmx.de

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Hotline:

Ask? Call us at:

Whatsapp: +49 (0) 160-2398896

Mail: krmedia@gmx.de

Versandadresse

krMedia Services
Auf dem Wirth 10
52477 Alsdorf
Germany

Gut Verpacken!

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Rating

After my heating control (MCBA 1446d), installed in a Schäfer Gatherme, was defective, I first sought help from the manufacturer Schäfer. The manufacturer showed no interest in helping me and referred to a new device (about 6,000 euros). So it's clear who will not sell my next heater! So I landed on the Internet at the company krMedia. I do not want to conceal my initial skepticism about this unknown company. Request emails were partially answered on Saturday evening or Sunday morning. I then sent my device to krMedia and received it back after a week. My heating engineer has installed the control. And lo and behold, since then my heater is running properly again. That's a good two weeks ago and I hope that will stay that way. I have a proper invoice with VAT. receive and thus also no legal considerations, as one writes here! My heating engineer also did not know this company and is considering awarding repair work to krMedia in the future. Greetings from Aschaffenburg!

Checkliste

- The controller / control unit / circuit board is shatterproof packed for shipping?
- The error description is meaningful and complete?
- There are contact options such as phone number, whatsapp, email?

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